T-Mobile was the first major carrier to switch to a no contract model, but many customers haven't been satisfied due to the sheer amount of hidden overage charges that come out of the woodwork after heavy use. In order to the make these customers more satisfied, T-Mobile made an announcement earlier today which unveiled their plans to “abolish” all consumer overages starting this June.
John Legere, President and CEO of T-Mobile had this to say about the overage decision:
“Today I'm laying down a challenge to AT&T, Verizon and Sprint to join T-Mobile in ending these outrageous overage penalties for all consumers – because it's the right thing to do. Overage fees are flat out wrong. Agree with me? Join me in putting this challenge to all the major national carriers by signing my petition on Change.org. Right here. Take one minute to be a part of this consumer movement.”
“Charging overage fees is a greedy, predatory practice that needs to go. Starting in May for bills arriving in June – regardless of whether you're on Simple Choice, Simple Starter or an older plan, we're abolishing overages for good. Period.”
“The worst thing about these overage fees is that they're often inflicted on those who can least afford them. As an advocate for consumers, we're putting a stop to that. I personally won't be satisfied until we obliterate this shameful practice from the entire wireless industry.”
It appears Legere is looking for support from consumers to make the common practice of overages a thing of the past and data within the press release states that “penalties from the three largest U.S. carriers take more than an incredible $1 billion out of consumers' pockets every year”. Considering T-Mobile's no contract decision resulted in new no-contract plans within AT&T, Verizon, and Sprint, Legere's request for the “big three” carriers to follow suit on this overage situation may become a reality.