Sony Responds To Defective PS4 Reports, Says Under 1% Of Units Are Affected

It seems Sony's PS4 release did not go as smoothly as planned due to a large number of defective units. While the next-gen console sold more than 1 million units in its first 24 hours of release, Sony has stated that number of affected consoles equates to less than 1% (10,000) of shipped units.

A Sony representative spoke with Engadget to issue the following comment:

There have been several issues reported, which leads us to believe there isn't a singular problem that could impact a broader percentage of PS4 units. We also understand that some units were reportedly damaged during shipping. The number of affected PS4 systems is less than 1%, which represents a very small percentage of total units shipped to date and is within the expected range for a new product introduction. We understand the frustration of consumers that have had a problem and are working with them and our retail partners to help troubleshoot issues and ensure affected units are exchanged.

While this is a frustrating time for some PS4 owners, it is important to recall the troubles that previous console launches have had including the infamous “Red Rings of Death” issue that plagued millions of Xbox 360s. It is also important to consider that a 3%-5% failure rate is something that is considered average within the consumer electronics industry.

Sony has already pinpointed several potential culprits of the “Blinking Blue Light” issue ranging from TV compatibility to power supply and hard drive troubleshooting which is outlined within this forum post.

Photo Credit: Katya Mokolo
Source: Engadget

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