Both Sony and Microsoft experienced significant outages of their online gaming networks during the Christmas rush due to a large DDOS attack carried out by a hacker group known as the Lizard Squad. Microsoft was able to recover most of its Xbox Live network within 24 hours although Sony lagged behind greatly with their PSN network being down for several days following the attack.
Since this downtime coincided with Christmas, many gamers were met with disappointment as they were unable to log onto PSN via their newly gifted PS3 or PS4 thus losing the ability to download games or content as well as participate in online multiplayer gameplay.
Sony has addressed the problem and stated they will be applying a free 5-day extension to all Playstation Plus members who had an active membership or free trial on December 25th. This only equals out to a value of about $0.70 will be automatically applied without the need for any redemption codes or further complications.
In addition, Sony has plans to offer all PSN members a 10% off discount code that can be used towards a one-time purchase of digital goods through the service. This includes new game releases, movies, indie games, download content, and season passes.
Will it be enough to satisfy Sony's disgruntled customers? Maybe, but it is at least a start whereas Microsoft has yet to give forth any form of freebies in exchange for their downtime although it was significantly shorter.
As a graduate of the University of Massachusetts and our Managing Editor, Colt loves testing out the newest tech products/services. His goal is to help better educate other consumers to ensure the most satisfying purchases decisions on consumer electronics and services. When he is not working on creating new content, Colt enjoys spending time with his two Australian Shepherds, Mia and Zoey.