Many Apple customers who purchased an iPhone 5 have experienced issues due to a faulty power button. If you were one of those affected and still covered under the 1 year factory warranty then it wasn't an issue. However, if you were like me and your iPhone 5's power button went faulty a few months past the warranty period's end date then you were in a much tougher situation.
Luckily, Apple made an announcement yesterday which states that they have found a defect in the power buttons used in any iPhone 5 made up until March 2013. If you happen to fall within the eligibility for this issue then you can visit Apple's website for more details on getting your power button fixed, free of charge even if you're out of warranty.
The official process for getting your eligible phone repaired is as follows:
How to send your iPhone 5 to an Apple Repair Center
- Bring your iPhone 5 to a participating provider – Apple Retail Store or Apple Authorized Service Provider.
- Your iPhone will be examined to verify eligibility, and then sent to the local Apple Repair Center.
- You will be notified when your iPhone is ready for pickup.
If you require a loaner during the time that your iPhone is being serviced, participating Apple Retail Stores and Apple Authorized Service Providers will have iPhone 5 models (16GB only) available.
Note: To use the carry-in option, you must visit an Apple Retail Store or participating Apple Authorized Service Provider and not a wireless carrier partner.
- Call Apple and request a postage paid box to send your iPhone in to the local Apple Repair Center.
- Your iPhone will be examined by the Repair Center to verify eligibility.
- After it has been serviced, your iPhone will be returned to you by mail.
For more details on this situation, visit the source link below.