- Editor Rating
- Rated 4 stars
- Spotify Premium Service
- Reviewed by:
- Published on:
- Last modified:
- Company ReputationEditor: 70%
- Customer ServiceEditor: 70%
- FeaturesEditor: 90%
- FunctionEditor: 80%
- Value For The PriceEditor: 90%
Spotify Premium allows you to legally stream or store all your favorite music for one low monthly fee.
Spotify Premium Overview & Features
A world of music awaits
Think of Spotify as your new music collection. Your library. Only this time your collection is vast: millions of tracks and counting. Spotify comes in all shapes and sizes, available for your PC, Mac, home audio system and mobile phone. Wherever you go, your music follows you.
And because the music plays live, there’s no need to wait for downloads and no big dent in your hard drive.
Music is social
It’s now easier than ever to discover and share music with your friends. Thanks to Spotify and Facebook, you can see and hear what your friends are listening to – just hit play on any music post.You can also share music with a flick of the wrist. Send it straight to your friends, or post tracks on social networks. It’s how music should be.
Getting started is simple
Getting started is quick, easy and safe. Create an account by choosing a username and password. Download and install Spotify on either Windows or Mac. Then search and play, millions of songs are now yours.
With the recording industry rapidly changing from physical record sales to a greater focus on digital distribution there are few players in the industry who were able to step up to cater to this demand successfully. Spotify began development in 2006 and has been rapidly gaining popularity largely due to their integration with the social network Facebook. Spotify provides access to a massive library of music (13+ million songs) ranging from country to reggae to classical genres.
Spotify does offer a free version that is supported with outside advertising and has a limit on the amount of streaming per account each month. They also offer paid memberships that offer “premium” features to the user for a flat rate each month. This review will focus on the highest membership offered the “Premium” membership which enables unlimited streaming from both mobile devices as well as a computer client for an affordable cost of $9.99 a month.
Company Reputation and Customer Service
The company has only been around since 2006 so the company is young and their reputation is fairly new. Publicly, they have been accused by several parties of not compensating their contributing artists sufficiently. This is often due to circumstances where the artist receives little to none of the Spotify revenue generated from their music, but instead this money ends up going directly to their label due terms in their contract.
The reputation of Spotify isn't looked down upon by all. Facebook's own founder Mark Zuckerberg has publicly stated on his own Facebook page “Spotify is killing it right now.” An endorsement from such a powerful figure as Zuckerberg did help bring in an influx of new users who wanted to try the service for themselves.
We have not dealt with their customer service personally since most of the questions, concerns, or issues can be answers directly through their fairly large help section (found here). If that is not enough there is an active online message board where other Spotify users and moderators can assist you with your situation. In the last resort scenario, Spotify does have an email support form listed on their site.
Features & Function
As we stated earlier the Spotify service requires the installation of a client for use on both a computer or a mobile device. The client for PC and Mac is available at Spotify.com and the mobile versions are available through each compatible phone's respective application store.
The following devices are compatible with Spotify:
- All iOS devices
- Select Android devices
- Select Symbian devices
- Select Windows devices
- Select Blackberry devices
The client is easy to navigate and simple to use for those of you who are not very technology savvy. The PC & Mac versions are stable, but also can be a bit of resource hogs. This is not great for those of you with weaker computers who cannot handle running multiple applications concurrently without suffering performance issues. The iOS version (the only mobile version we have personal experience with) is significantly less stable. There have been 3-5 times in the past 3 months where the app has crashed mid song or refused to connect to the Spotify server rendering our ability to stream a failure.
The premium membership allows for both streaming & storage of your entire library. Syncing your library allows for offline use in situations where you network connectivity is weak or not able to be reached. Besides your personal library you can also choose to stream from a vast variety of Spotify radio channels. This is a great option if you are in the mood for some new music or looking to switch things up from what is currently in your library. Another feature that is pretty neat is the album artwork is integrated to display on your phone's lock screen just like it would as if you were playing it from the “Music” app that comes stock with your iPhone.
Please note Spotify has not formed partnerships with all existing labels so there are artists whose music is not supported. Here are some popular artists who are not on Spotify: the Beatles, Radiohead, ACDC, Led Zeppelin, Pink Floyd, and Metallica. It is also worth noting that you are only able to stream your Spotify music from one device at a time. If you try to stream from multiple devices at the same time it will not work. This is important if you plan on buying the service to share an account with family members or friends. The premium membership allows access to exclusive premium only content as well as more options when it comes to the sound quality of your streamed music.
These options include:
- Normal (96 kbit/s) – this is the “recommended” setting and the one I always use when streaming over 3G/4G.
- High (160 kbit/s) – a clear step up from normal in terms of quality. Probably best to switch to this when your on a Wifi connection.
- Extreme (320 kbit/s) – the highest quality setting and should not be used unless you are connected to a stable and fast Wifi connection.
If your looking for a legal and safe way to listen to all your favorite songs while paying a flat monthly rate then Spotify Premium is likely the right service for you. It features an easy to use interface that is supported on virtually all major operating systems and mobile devices. Having the ability to stream music or store your files for offline use is a real deal maker when it comes to competitors in this same category. The service is growing rapidly day by day so expect more partnerships with major record labels in the future thus boosting their already massive library of songs.
As a graduate of the University of Massachusetts and our Managing Editor, Colt loves testing out the newest tech products/services. His goal is to help better educate other consumers to ensure the most satisfying purchases decisions on consumer electronics and services. When he is not working on creating new content, Colt enjoys spending time with his two Australian Shepherds, Mia and Zoey.