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Jasion EB5 Electric Bike for Adults with 360Wh Removable Battery, 40Miles 20MPH Commuting Electric Mountain Bike with 350W Brushless Motor, 7-Speed, 26" Tires and Front Fork Suspension

4.4 4.4 out of 5 stars 1,118 ratings

$299.99
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US EB5 Electric Bike
Brand SizeRider Height (in)Wheel Size (in)Weight Capacity (lb)
26 Inch64 - 7626264
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Purchase options and add-ons

Bike Type Electric Bike
Age Range (Description) Adult
Brand Jasion
Number of Speeds 7
Color Blue
Wheel Size 26 Inches
Frame Material Aluminum
Suspension Type Front
Special Feature LCD-Display
Included Components Horn, Kickstand, Light, Pedals, Tool kit

About this item

  • 350W Motor & Upgraded Display - The EB5 electric bike equipped with a 350w brushless motor, boosted a top speed of 20 MPH. The LCD display panel has adjustable backlight brightness from 1-5 levels. In addition, upgraded LCD Display provides more powerful data support, such as accurate percentage power display, ODO RT/MAX/AVG SPEED, PAS mode can be customized up to 3 mode.
  • Removable Large Battery - The EB5 e-bike is equipped with 360Wh lithium-lon battery, which covers a range of up to 25-40 miles per charge for 5-6 hours so that it can meet travel or daily commute needs. Removable battery makes charging more convenient whether you are at home or in the office.
  • 4 Working Modes - PAS Mode: The motor will assist you with a moderate amount of power as you pedal the bike, kick in 1 of 3 levels pedal assist to suit your needs. Pure Electric Mode: Twist the throttle in any increments of power you desire. Pedal Mode: Pedal the bike normally as you would any bike. Booster Mode: The e-bike will travel at 4.5~7.5km/h based on different road conditions). It can help you push your EB5 effortlessly, especially when going uphill, which will save you a lot of effort.
  • Riding Comfortably and Handily - The 26" puncture resistant tires are for greater durability. A high-strength front fork suspension, 7-speed gears, dual lights, LCD display, front and rear mechanical disc brakes can take your riding more comfort, make your e-bike adapted to complex road conditions and keep you safe.
  • Minimalist Appearance & Lightweight Frame - A highly efficient, city style affordable electric bicycle offering minimalist and sleek appearance and only weighs 49.6 lbs. The triangular high-carbon steel frame provides more stability.

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Product Description

electric bike

Jasion Commute Ebike

Jasion was born to a group of young people with new ideas for mobility. We conceived the idea of some light and affordable e-bikes to meet our daily travel needs amid daily traffic congestion. We believe that e-bikes offer a new, healthy, and clean way of transportation.

jasion eb5

Electric Mountain Bike

Jasion EB5 electric mountain bike applies the classic mountain bike style. The removable battery allows you to charge it at home or office conveniently. Ranges up to 40 miles on a single charge, making it easier for you to travel between city streets.

What is the recommended height for Jasion EB5 Electric Bike?

The recommended height for the riders is from 5'4'' to 6'4''.

Does the EB5 electric bike have a USB port to charge phone?

Yes, the EB5 ebike has a USB charging port on the battery. You can charge your phone at any time when you needed.

Is the bike pedal assist, full throttle or both?

Hello, the EB5 electric bike supports 4 modes: pedal assist mode, pure electric mode, pedal mode and booster mode.

Does this ebike have a taillight?

Yes, the EB5 electric bike comes with a taillight. It is removable, rechargable and adjustable.

Do I need to assemble my EB5 ebike? Will it be difficult?

The EB5 electric bike is 85% assembled. We have made a detailed assembly video on the detail page, and detailed assembly steps on the attached user manual, please check them.

Product Description

A sturdy high-step commuter style electric bike offering up to 20 mph on demand, uses the same 350-watt motor and 36-volt battery as a commuter bike Travel effortlessly across town and commute to work faster without fuss, fatigue, or sweat – all while wearing your everyday attire. It's easy to ride with a lightweight design. It has tough 26” road tires, pedal assist with a push-button throttle, and 7-Speed Gear. In short, Jasion EB5 e-bike was expertly designed for city living.

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Jasion EB5 Electric Bike for Adults with 360Wh Removable Battery, 40Miles 20MPH Commuting Electric Mountain Bike with 350W Brushless Motor, 7-Speed, 26" Tires and Front Fork Suspension

Jasion EB5 Electric Bike for Adults with 360Wh Removable Battery, 40Miles 20MPH Commuting Electric Mountain Bike with 350W Brushless Motor, 7-Speed, 26" Tires and Front Fork Suspension


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Customer reviews

4.4 out of 5 stars
4.4 out of 5
1,118 global ratings

Customers say

Customers like the appearance, connectivity, and value of the bicycle. They mention that it looks sharp, has an awesome display screen, and rides like a dream. They are also happy with ease of assembly, speed, and performance. That said, opinions are mixed on quality and battery life.

AI-generated from the text of customer reviews

166 customers mention149 positive17 negative

Customers like the value of the bicycle. They mention it's well worth the money, a solid bike for the price, and a great starter ebike. They also say it rides like a dream and is durable and reliable.

"...Very happy with my purchase, well worth the moneyEdit:..." Read more

"...Very reasonably priced in this category of product and it is a bank for the bucksCons:-..." Read more

"...say no to purchasing this bike as it has many great reviews and is pretty cheap...." Read more

"...First and foremost, let's talk about the tires. They are more than just decent; they are durable and reliable even when taking the bike off-road...." Read more

118 customers mention95 positive23 negative

Customers find the bicycle easy to assemble. They appreciate the user-friendly design and clear instructions. They also say the bike is easy to operate and adds a great degree of convenience to travel. Some mention that the bike practically already comes assembled.

"...'re in - imo 12-17 MPH - turn down again to PAS 0, and now the pedaling is super easy as keeping a cadence is much easier than pushing yourself from..." Read more

"...Just had to fit some parts and screw them up. It was overall an easy assembly but sometimes you may need 2nd hand to get it done easily, especially..." Read more

"...Easy to put together, not too heavy and gets around fairly fast...." Read more

"...The user-friendly design and clear instructions made it easy to put together without any hassle...." Read more

81 customers mention60 positive21 negative

Customers like the performance of the bicycle. They say the battery and motor have performed flawlessly, the front wheel suspension works amazingly, and the pedal assist works great. The screen works nice with the features of power assist, and it holds a good charge.

"...Has disc brake in both from and rear wheels. It worked great overall for sudden and usual brakes while riding it-..." Read more

"...And replaced the front and back tires for more durable ones. Bike runs amazing. For a 350 watt was not expecting to have so much range...." Read more

"...electronics of the bike/motor/front light but seems fairly bright, works well, and has pretty good battery life from what I've seen-..." Read more

"...comes loose once or twice per ride - it's a quick fix but very annoying, the handlebars become wobbly...." Read more

53 customers mention53 positive0 negative

Customers are satisfied with the appearance of the bicycle. They mention that it is very nicely designed, has a nice paint job, and is sharp looking. Some appreciate the light in the front, the horn, and the awesome display screen. Overall, most are happy with the quality and appearance of this bicycle.

"...The horn is nice, but I did not get a single person to move, one of their dogs heard me at least. But, everyone has air pods in these days...." Read more

"...This bike is a nice addition to our garage and also this has one of the best build quality overalls of all e-bikes we own...." Read more

"...The user-friendly design and clear instructions made it easy to put together without any hassle...." Read more

"...it out of the packaging (which was top notch), and looked at it, it looks sharp; it cost $150 to ship and deliver (even with prime) bike was..." Read more

49 customers mention49 positive0 negative

Customers are satisfied with the speed of the bicycle. They mention that the motor is responsive and great for speed and going up hills. They also say that it gets around fairly fast and that it does around 21 miles an hour. Customers are also impressed with the performance, saying that it has a 7-speed transmission system.

"...Shimano 7-speed transmission system in form of gears and that should satisfy all the needs for any terrain of biking-..." Read more

"...Easy to put together, not too heavy and gets around fairly fast...." Read more

"...If you're in the market for a reliable, high-speed electric bike, look no further than the Jasion EB5 - it won't disappoint" Read more

"...All in all, it's sleek, fast, and really good value." Read more

44 customers mention44 positive0 negative

Customers like the connectivity of the bicycle. They say it rides like a dream, the displays are easy to read and understand, and the controls are easy. They also say it's easy to flick between 0-3 levels of pedal assist, the motor is smooth, and powerful enough. Overall, customers say it is a good mode of transportation and great for commutes.

"...It would be a great choice for anyone in the '30s- 26" tires have good grip overall and we did not feel it skidding as if now- Great build..." Read more

"...durable build, and impressive battery life make it an excellent companion for commuting and off-roading adventures alike...." Read more

"...Operating modes are great. It's easy to flick between 0-3 levels of pedal assist (PAS) which starts up after you begin pedaling pretty quick, and..." Read more

"Very nice quality. I love it. It rides very smooth & works great...." Read more

138 customers mention80 positive58 negative

Customers are mixed about the quality of the bicycle. Some mention that it looks and feels like a solid product, with an impressive construction. They also appreciate the speed, durability, battery life, and reliability. However, others say that the components are poor quality and the bike is not too sturdy. They have issues with the front brake and front tire.

"...good grip overall and we did not feel it skidding as if now- Great build quality and the structure feels very strong from any angle-..." Read more

"...it you could jerry rig it back together easily but it does not comfortably break away for maintenance on the rear tire...." Read more

"...Easy to put together, not too heavy and gets around fairly fast...." Read more

"...The overall braking system is responsive and reliable, ensuring a safe ride every time.The 360Wh removable battery is a game-changer...." Read more

86 customers mention45 positive41 negative

Customers are mixed about the battery life of the bicycle. Some mention that the battery is good enough, has an excellent range, and has always stayed charged. Others say that it doesn't live up to what's listed, starts deteriorating, and does not go 40 miles a charge.

"...are getting some cardio, you are engaged and aware, and maximizing the life of your battery and actually the motor as well - and when you are close..." Read more

"...to turn on battery and bike, and absolutely nothing, like the battery was beyond dead, recent reviews on youtube (within 4 months) have said the..." Read more

"...Its sturdy tires, durable build, and impressive battery life make it an excellent companion for commuting and off-roading adventures alike...." Read more

"...Battery does take a while to charge at least 8hrs from straight empty, also helpful hint: the battery itself has an LED light indicator gauge that..." Read more

Great E-bike for commuting and 10-20mi distances
5 Stars
Great E-bike for commuting and 10-20mi distances
I've had this bike for about 2.5 months and put a bit over 300 miles on it. Loved it so far. Disclosure: I am not a biker and knew basically nothing about bikes before this purchase.My use case: I'm living in suburbs where a walk to work or the nearest shops would be 30-40 minutes. There's also a small city about 7-10 miles away that friends like to visit. I don't have a car here, so I wanted a means of transport faster than walking and more reliable/flexible than public transit. I now use it for my daily commute (~10mi there and back) and getting into town.Assembly: Following the linked video was pretty easy, and all pieces/tools needed were there. One of my pieces on the front bracket or something was slightly warped, but everything still fit. The tires come with very low pressure, so make sure to pump em up a smidge before test riding. Otherwise, all went great for me.Features: Lots of great things, a few minor cons- Operating modes are great. It's easy to flick between 0-3 levels of pedal assist (PAS) which starts up after you begin pedaling pretty quick, and the throttle is very responsive. Motor is pretty quiet too! All of the buttons are simple and very effective for me so far, and the display is clear and easy to read- Speed is exactly as advertised. On PAS 3 w/ full battery on a flat stretch ~20 mph (wear a helmet!). Anecdotally it seems like when you're at lower battery, your max speed drops a smidge (maybe down to like 17mph at 2/5 battery). PAS 1 is around 12 mph, PAS 2 around 16. This has been awesome, since you can basically choose how much effort vs. speed you want to put into the commute.- The battery life is pretty good I think, though I don't have much to compare to. I haven't tested the limits on flat grounds, but I did a 20 mile trip once with a fair amount of hills being very liberal with the battery usage (lots of PAS 3) and it died just as I hit my destination. Mind you I'm a big dude with a backpack full of stuff, probably totaling right around the 265lb recommended weight limit of the thing, so I'd say that it matches the advertised #s fairly. When it talks much longer distances, I'm imagining it means using PAS 1 on a lot on flat stretches for lighter people.- Battery charging speed is basically as described - it's no iPhone speed, but it's probably safer that it doesn't charge too quick! With the detachable battery, it's super easy to bike somewhere, bring the battery inside and charge it wherever. Charger also has a nice LED that shows when its done charging.- Brakes are strong. My front brake is squeaky, which is probably a fix-able thing, but it's not too much of a big deal for me.- The wheels and tires seem fine. I stick to roads and bike trails, and while the center line of the back tire seems to have been chewed down a bit quick, it still seems to work fine. I did go fast over some huge bumps once and blew out the back tire tube. Replacement was as simple as "Unplug the motor. Now replace it like a normal tire / tube", which was easy to follow over Youtube.- The front wheel suspension is awesome. Makes rides remarkably smooth.- Front light is bright. Back light is separate from the electronics of the bike/motor/front light but seems fairly bright, works well, and has pretty good battery life from what I've seen- The paint scratches pretty easily it seems. I'm not 100% sure what I've done aside from get scuffed by an occasional tree branch, but there's quite a few bits of exposed metal around now. Not ideal, but oh well.- The screw for the handlebars gets a bit loose once a month or so. Easy to fix, just a minor annoyance - definitely don't throw away the tools that come with the bike for assembly!Tips for use:- If you're going a fair distance, try to keep PAS low and maintain a fair speed (say >12 mph) instead of just blasting PAS 3 the whole time. Else you may risk the battery running out on you!- Having a helmet, a mirror for the left side, and a phone holder has been all I needed in terms of add-ons. If you're also new to bike-owning like I was, you also need a tire pump (+ pressure gauge), a bike lock, and probably want a simple repair kit. The few times I've biked through small puddles and things, some water has flicked up at me, so if you live in perpetual rain or are going through muck, mudguards or fenders are probably a fair investment.- While it's not recommended, I have used this in some pretty heavy rain once or twice, and everything went fine. I wouldn't recommend attaching the battery while the contacts are wet or anything, but seems kinda safe, and if you care to you could probably just cover the battery connection area with plastic or somethingOverall: This is exactly what I was hoping for when I got an e-bike! It's incredibly fun and fast, I can put as much effort in as I do/don't want to, and the flexibility of charging the battery wherever is great. Definitely recommend to anyone in the same boat as me who regularly have distances that are too long to walk but short enough that public transit (or driving) is silly. Wish I had one of these while I was in college!
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Top reviews from the United States

Reviewed in the United States on December 30, 2021
Color: DarkStyle: StandardVerified Purchase
The media could not be loaded.
 My wife and I both love cycling and we own different types of electric bikes/scooters currently. This bike is a nice addition to our garage and also this has one of the best build quality overalls of all e-bikes we own. E-bikes are so convenient to ride and use and it makes it easy to go for long rides. Considering the factor that good manual bikes are almost the same cost as this one, it makes sense to go for e-bikes.

My detailed comments are below after using it for the last 10 days and I would recommend this product to anyone looking for an e-bike in this price range.

My 2 cents are below:

Pros:
- This bike ride is very smooth overall. It handles well in bumps as well because of the front suspensions- Has 3 modes to ride the bike - ebike, assisted bicycle & normal bike- There are 5 levels of pedal assistant level to choose from while riding 
- Shimano 7-speed transmission system in form of gears and that should satisfy all the needs for any terrain of biking
- Has a maximum speed of around 20MPH. I am not sure about you but riding a bike over 15MPH is something my wife and I both don't prefer for safety reasons and hence it delivers as per our needs. It has a 350W high-power motor and immediately catches the speed on pressing the trigger
- 36V/10Ah battery gives around 40 miles range (with least assistant level) on a full charge and that is a good number for an e-bike in this price category. However, with my riding style, I seem to be getting around 30-32 miles per charge 
- Digital HD led display is very fancy and intuitive
- Front suspension is lockable as well to suit your needs
- Has disc brake in both from and rear wheels. It worked great overall for sudden and usual brakes while riding it
- Buttons for horn/headlight are very accessible being under the display facing your side. It is very easy to control even while riding
- Headlight LEDs are bright enough for night rides as well. We usually tend to ride in the evening or when it is about to get dark and hence we liked this
- Overall this e-bike looks fancy and targets youth customers. It would be a great choice for anyone in the '30s
- 26" tires have good grip overall and we did not feel it skidding as if now- Great build quality and the structure feels very strong from any angle
- It is easy to charge with the access point in a nice area. It charged from zero to full in around 5-6 hours and I found it to be true to what the manufacturer claims
- Battery compartment is removable and is waterproof
- Comes very well packed and there was no damage at all
- Bike comes in big packaging with most of the assembly already in place. Just had to fit some parts and screw them up. It was overall an easy assembly but sometimes you may need 2nd hand to get it done easily, especially for hooking the front wheel
- Detailed manual provided and should cover any question you may have during use and covers step by step assembly instructions as well
- Very reasonably priced in this category of product and it is a bank for the bucks

Cons:
- I wish it had rear suspension as well for a smoother ride in plain terrane
- Should have a bike lock inbuilt, preferably an electronic one just like how you have in motorbikes for that convenience to take it anywhere
- I really wish it had rear fenders for dirt protection and a rack to keep something. This bike is made for mountain biking and so mud or water coming on the rear body of the rider is not a very appealing thing - Central display visibility is not great in sunlight & I faced challenges in reading values in bright light
- Taillight is a separate accessory provided in the package that has a separate inbuilt rechargeable battery that means it does not lit on pressing brakes and instead needs to be turned ON manually. When the battery exists with 2 disc brakes in the bike, then the tail light with main battery powered should have been included in this bike
Customer image
5.0 out of 5 stars Quick acceleration, good built quality & fully featured e-bike that delivers for the price!
Reviewed in the United States on December 30, 2021
My wife and I both love cycling and we own different types of electric bikes/scooters currently. This bike is a nice addition to our garage and also this has one of the best build quality overalls of all e-bikes we own. E-bikes are so convenient to ride and use and it makes it easy to go for long rides. Considering the factor that good manual bikes are almost the same cost as this one, it makes sense to go for e-bikes.

My detailed comments are below after using it for the last 10 days and I would recommend this product to anyone looking for an e-bike in this price range.

My 2 cents are below:

Pros:
- This bike ride is very smooth overall. It handles well in bumps as well because of the front suspensions- Has 3 modes to ride the bike - ebike, assisted bicycle & normal bike- There are 5 levels of pedal assistant level to choose from while riding 
- Shimano 7-speed transmission system in form of gears and that should satisfy all the needs for any terrain of biking
- Has a maximum speed of around 20MPH. I am not sure about you but riding a bike over 15MPH is something my wife and I both don't prefer for safety reasons and hence it delivers as per our needs. It has a 350W high-power motor and immediately catches the speed on pressing the trigger
- 36V/10Ah battery gives around 40 miles range (with least assistant level) on a full charge and that is a good number for an e-bike in this price category. However, with my riding style, I seem to be getting around 30-32 miles per charge 
- Digital HD led display is very fancy and intuitive
- Front suspension is lockable as well to suit your needs
- Has disc brake in both from and rear wheels. It worked great overall for sudden and usual brakes while riding it
- Buttons for horn/headlight are very accessible being under the display facing your side. It is very easy to control even while riding
- Headlight LEDs are bright enough for night rides as well. We usually tend to ride in the evening or when it is about to get dark and hence we liked this
- Overall this e-bike looks fancy and targets youth customers. It would be a great choice for anyone in the '30s
- 26" tires have good grip overall and we did not feel it skidding as if now- Great build quality and the structure feels very strong from any angle
- It is easy to charge with the access point in a nice area. It charged from zero to full in around 5-6 hours and I found it to be true to what the manufacturer claims
- Battery compartment is removable and is waterproof
- Comes very well packed and there was no damage at all
- Bike comes in big packaging with most of the assembly already in place. Just had to fit some parts and screw them up. It was overall an easy assembly but sometimes you may need 2nd hand to get it done easily, especially for hooking the front wheel
- Detailed manual provided and should cover any question you may have during use and covers step by step assembly instructions as well
- Very reasonably priced in this category of product and it is a bank for the bucks

Cons:
- I wish it had rear suspension as well for a smoother ride in plain terrane
- Should have a bike lock inbuilt, preferably an electronic one just like how you have in motorbikes for that convenience to take it anywhere
- I really wish it had rear fenders for dirt protection and a rack to keep something. This bike is made for mountain biking and so mud or water coming on the rear body of the rider is not a very appealing thing - Central display visibility is not great in sunlight & I faced challenges in reading values in bright light
- Taillight is a separate accessory provided in the package that has a separate inbuilt rechargeable battery that means it does not lit on pressing brakes and instead needs to be turned ON manually. When the battery exists with 2 disc brakes in the bike, then the tail light with main battery powered should have been included in this bike
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Reviewed in the United States on July 22, 2023
Color: DarkStyle: StandardVerified Purchase
I recently purchased the Jasion EB5 Electric Bike, and I must say, it has exceeded my expectations in every way possible. This e-bike is an incredible value for the price, providing a fantastic combination of features that make it ideal for both commuting and off-roading adventures.

First and foremost, let's talk about the tires. They are more than just decent; they are durable and reliable even when taking the bike off-road. I've tested the Jasion EB5 on rough terrains, and the tires have held up remarkably well. It's a relief to know that I don't have to worry about punctures or grip issues while exploring nature trails or cruising through bumpy paths.

One thing to note is that I had to make some adjustments to the brakes initially, as they were slightly rubbing against the rotor. However, once I fine-tuned them, the braking performance improved significantly, and I've had no issues ever since. The overall braking system is responsive and reliable, ensuring a safe ride every time.

The 360Wh removable battery is a game-changer. With its generous capacity, I can confidently travel up to 40 miles on a single charge, and the 350W brushless motor provides the perfect balance of power and efficiency. This setup allows me to reach speeds of up to 20mph with ease, making my daily commutes faster and more enjoyable.

Assembly was a breeze, and I was thrilled to get the bike up and running in no time. The user-friendly design and clear instructions made it easy to put together without any hassle. Additionally, the fast shipping ensured that I received the bike promptly, allowing me to hit the road without any unnecessary delays.

Having ridden 22 miles so far on this electric mountain bike, I can confidently say that it has been a smooth and trouble-free experience. The suspension system on the front fork absorbs shocks effectively, providing a comfortable ride even on uneven terrain.

In conclusion, the Jasion EB5 Electric Bike is an outstanding choice for adults seeking a versatile e-bike at an affordable price point. Its sturdy tires, durable build, and impressive battery life make it an excellent companion for commuting and off-roading adventures alike. Though I had to adjust the brakes initially, it was a minor inconvenience compared to the overall performance and value this bike offers. If you're in the market for a reliable, high-speed electric bike, look no further than the Jasion EB5 - it won't disappoint
28 people found this helpful
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Reviewed in the United States on March 17, 2024
Color: DarkStyle: StandardVerified Purchase
First, this is my first ebike so I didn't set my expectations too high. I bought the bike to get out more and exersize and have been doing so right out of the box. Easy to put together, not too heavy and gets around fairly fast. Makes hills a breeze and I'm one that does not like riding up hills so this works great for me. But.... on day number two I'm already starting to hear sounds coming from the bike as if I've been riding for let's say a few weeks IDk. I'm going to take it to the local bike shop to see if they can adjust or align a few parts to quiet the noise. I wish the battery life was a little longer but the bike was only $300 bucks so eh. I'd like to give it 4 stars but I'm still testing it out and may provide an update later. If your on a budget and need something to get to and from I wouldn't say no to purchasing this bike as it has many great reviews and is pretty cheap. I will see how long it last and will definitely be looking into purchasing another bike at a fairly higher price for better performance and overall quality. Still with all of that said it's not a terrible purchase and is a lot of fun to ride around.

Update: over 100 miles in and the bike is still going strong I give it 4 out of 5 stars now. I ride almost 20 miles daily when the weather is nice. I just purchased the eb-x for a little more speed power and distance. Plus it’s hard to find people to ride with so having an extra bike isn’t a bad idea. Overall nice bike and worth the buck!
14 people found this helpful
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Top reviews from other countries

This thing is amazing. Absolutely worth the money, battery lasts good for at least 27 miles
5.0 out of 5 stars Performance
Reviewed in Canada on May 7, 2024
Color: DarkStyle: StandardVerified Purchase
Sturdy and battery lasts good
Yasimin
5.0 out of 5 stars Bicycle
Reviewed in Canada on March 5, 2024
Color: DarkStyle: StandardVerified Purchase
My husband likes it its very nice and helpful.
Shawna Allery
4.0 out of 5 stars Missing part
Reviewed in Canada on August 6, 2023
Color: DarkStyle: StandardVerified Purchase
When my bike arrived it was missing the quick release for the front tire..imagine being so excited to go riding only to discover you cant..i was so sad...luckily a local bike shop happened to b open on the weekend and loaned me one...customer service took 2 days to answer me..another two days to decide if they were sending me the quick release and 5 days shipping...thank god for the bike shop..The bike is great...heavy but ok..battery life is what they say..little less for me as im a little heavier but still quite reasonable...however it feels bunched up..like the frame needs to b a tad longer so you dont feel so squished together..it says handles bars are adjustable but not really..half inch doesnt count...i recommend if you got a big but like me you invest in a much bigger seat...i also found out how to change it from a 3 speed assist to a 5..that was nice..and in doing so found out how to turn off speed regularor..i dont recommend doing that unless biking is your thing experience wise as you will get upwards of 30 kph..overall im satisfied with my first ebike
5 people found this helpful
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Usman
5.0 out of 5 stars Good bike and supportive team
Reviewed in Canada on July 20, 2023
Color: DarkStyle: StandardVerified Purchase
This bike is all good for city rides and trails rides. Team is quite supportive i got an issue and they help throughout.
One person found this helpful
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Ivan Osadchuk
5.0 out of 5 stars All good!
Reviewed in Canada on June 26, 2023
Color: DarkStyle: StandardVerified Purchase
The keys were found only when the bike was folded. They are attached to the steering wheel.