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Certified Refurbished Amazon Echo (1st Generation)

4.5 4.5 out of 5 stars 72,127 ratings

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Testing and Inspection Process
Each pre-owned device goes through a full diagnostic test, thorough cleaning and inspection, secure data wipe, and replacement of any defective parts identified in testing (where applicable).
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This device was tested by Amazon
Function: Fully functional More details
Battery: Tested and charged, if applicable
Software: Updated during testing
  • A Certified Refurbished Amazon Echo is refurbished, tested, and certified to look and work like new
  • Plays all your music from Amazon Music, Spotify, Pandora, iHeartRadio, TuneIn, and more using just your voice
  • Introducing Alexa calling and messaging, a new way to be together with family and friends. Just ask Alexa to call or message anyone with an Echo, Echo Dot, or the Alexa App.
  • Fills the room with immersive, 360º omni-directional audio
  • Hears you from across the room with far-field voice recognition, even while music is playing
  • Answers questions, reads the news, reports traffic and weather, reads audiobooks from Audible, gives info on local businesses, provides sports scores and schedules, and more using the Alexa Voice Service
  • Controls lights, fans, switches, thermostats, garage doors, sprinklers, locks, and more with compatible connected devices from WeMo, Philips Hue, Samsung SmartThings, Nest, ecobee, and others
  • Always getting smarter and adding new features, plus thousands of skills like Uber, Domino's, DISH, and more
Alexa, call Mom's mobile. | Alexa, dial 206-555-0126. | Alexa, drop in on the kitchen.

Alexa—the brain behind Echo—is built in the cloud, so it is always getting smarter. The more you use Echo, the more it adapts to your speech patterns, vocabulary, and personal preferences. And because Echo is always connected, updates are delivered automatically.

Just in the last few months we’ve added Alexa calling and messaging, exclusive voice-shopping deals, far-field voice control of Amazon Video on Fire TV, and thousands of new skills from third-party developers. Explore more things to try with Alexa.

Use Echo to switch on the lamp before getting out of bed, turn on the fan or space heater while reading in your favorite chair, or dim the lights from the couch to watch a movie—all without lifting a finger. Control multiple devices at scheduled times or with a single voice command, like locking the doors and turning off the lights when you go to bed (Coming soon).

Echo works with devices such as lights, switches, TVs, thermostats, and more from WeMo, Philips Hue, Sony, SmartThings, Insteon, Nest, ecobee, and Wink. Learn more about compatible smart home connected devices, including starter kits for easy setup.

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Customer reviews

4.5 out of 5 stars
4.5 out of 5
72,127 global ratings

Customers say

Customers like the performance, sound quality and usefulness of the digital device. For example, they mention that it does all of that pretty well, the speakers are brilliant and that it sounds unbelievable for its size. They also like the entertainment value, and music selection. That said, opinions are mixed on ease of setup, connectivity, and quality.

AI-generated from the text of customer reviews

10,824 customers mention8,544 positive2,280 negative

Customers like the performance of the digital device. They say it does all of that pretty well, listens really well, and constantly surprises them. They also say the algorithms and bit rate seem to work well, it understands more and responds much faster than both OnStar automated voice. Customers also say it's worth the purchase, the questions are answered fast, and it'll help them catch up on world and global news.

"...while it's a little more clunky than you may prefer, once set up it works very well...." Read more

"...The music aspect is awesome. Much better than I imagined. Totally great. Sounds great. I like to sleep to it...." Read more

"Great music and radio device for the kitchen with limitations on Internet search capabilities..but really an awesome device...." Read more

"...But Echo starts up the stream VERY quickly (seems Alexa is pre-queuing the stream while she speaks)...." Read more

8,337 customers mention7,028 positive1,309 negative

Customers like the sound quality of the digital device. They mention that the speakers are brilliant, it fills up the room very well, and Alexa plays crisp, clear music without issue. They also say that the voice is loud and clear, and not robotic sounding. Customers also say the device sounds unbelievable for its size, and can tell jokes and read books from Audible or books from Amazon Prime. They say the volume is voice activated.

"...Much better than I imagined. Totally great. Sounds great. I like to sleep to it...." Read more

"...Volume is voice activated, e.g., "Alexa, volume up' or "Alexa, voume 8". You will quickly get comfortable with the right setting...." Read more

"...the speaker sounds great to my ears as well). It's fast and very useful in the kitchen...." Read more

"...music, the news or to Alexa speaking, I have nothing but high marks for its sound quality, given its size...." Read more

6,466 customers mention6,221 positive245 negative

Customers find the digital device extremely handy and helpful. They say it tells stupid jokes, gives smartass answers, and has great Easter Eggs. Readers also say it makes their homes smarter and has practical applications.

"...* Family Friendly: My wife is an anti tech person mildly convinced that eventually all the electronics will cause brain cancer and gluten will most..." Read more

"...-News: On the app there is a large selection of news sources/topics...." Read more

"...But she is great at answering other sports questions like "What was the Reds score yesterday"...." Read more

"...on the commute to work, what's on my calendar, and to-do list are all extremely helpful, all without eyes open...." Read more

4,475 customers mention3,622 positive853 negative

Customers like the music selection of the digital device. They mention it plays music, it plays Amazon Prime music, and it's a great music streaming device. Some say that it can play music while they cook and that it'll play their music well.

"...She's compatible with tons' of music service and the ones I've used work flawlessly...." Read more

"...I purchased exclusively for home automation. It plays music. You can talk to it for iHeartRadio, Pandora, and Amazon Prime Music (and more)...." Read more

"...It's a great music streaming device and has incredible voice recognition. (the speaker sounds great to my ears as well)...." Read more

"...for him not to have to use the remote, plus it is always there for his favorite music, an update on news, and to check the weather...." Read more

4,464 customers mention4,447 positive17 negative

Customers find the digital device to be a lot of fun. They mention that it has a good sense of humor, and is great for a laugh. They also say that it includes lots of fun games, and provides a fun way for them to learn and gain confidence. Customers also mention that the device has Easter Eggs, and Jeopardy.

"...But, they are simple to set up and then make for a flawless experience...." Read more

"...difference is that this one is much easier to use, and actually kind of fun. Sort of like having a personal assistant...." Read more

"...Alexa has a number of skills which include lots of fun games and as such she does well with entertainment factor, however she's limited in more..." Read more

"...Not only is she smart but she also has a very keen sense of humor and she is quick with many unique responses...." Read more

6,197 customers mention4,166 positive2,031 negative

Customers are mixed about the ease of setup of the digital device. Some mention that it is crazy easy, beyond simple, and has an amazingly intuitive user interface. However, others say that it's really a pain to set up and the WiFi router installation was somewhat complicated.

"...Program color changes etc and Alexa will execute. Super useful and easy. I love the convenience before bed, in the morning etc.*..." Read more

"...The only difference is that this one is much easier to use, and actually kind of fun. Sort of like having a personal assistant...." Read more

"...That functionality would be awesome of course, but incredibly difficult. I do not expect that so soon...." Read more

"...Alexa (Amazon Echo) impressed me with how easy and fast it responded to my music commands...." Read more

5,032 customers mention2,701 positive2,331 negative

Customers are mixed about the connectivity of the digital device. Some mention that Alexa is very good at what she does, but does have limitations. They appreciate the cool connectivity features that ECHO has to other smart apps, and the practical functions that it has. However, others say that it's very annoying using Alexa to listen to audio, and that it won't connect to their Instant Pot Smart and cook their supper.

"...It's a great music streaming device and has incredible voice recognition. (the speaker sounds great to my ears as well)...." Read more

"...Sound quality is very good. It's not Sonos quality and you can't stream to multiple rooms (even with multiple echo's they will act independent) but..." Read more

"...First, we love that it follows your voice in the room (the circle lighting will show which direction it is 'listening'), the speaker is wonderfully..." Read more

"...Using Echo:Plug in Echo. Follow instructions. If it fails to connect to your WiFi (mine failed) you have to get Echo in "connect" mode...." Read more

3,043 customers mention1,809 positive1,234 negative

Customers are mixed about the quality of the digital device. Some mention that it's great for shopping lists, music resources, and creating a personal portfolio. They also say that it has a range of miscellaneous things you can ask her, from coin flips to random. However, others say that the Echo is not so great as a general search device, it'd be better suited for music or US History. They mention that the high end is quite lacking, and the search engine is Bing, which is not the best in the world.

"...It's important to add that the Wink app is phenomenally simple, yet fairly robust, which makes it the perfect sister (or brother) to Alexa...." Read more

"...It's fast and very useful in the kitchen. It's not so great as a general search device, but if you're asking about music or US History, she's your..." Read more

"...Neat stuff:Alexa is great for shopping lists. When in the kitchen, I holler out what I need added to the shopping list...." Read more

"...The toddlers love it, and there is a vast selection to choose from...." Read more

Alexa, my love. Thy name is inflexible, but thou art otherwise a nearly perfect spouse.
5 Stars
Alexa, my love. Thy name is inflexible, but thou art otherwise a nearly perfect spouse.
I'm a full-time writer who works at home. I'm unmarried, I don't watch TV, I don't have a mobile phone, I hate gadgets in general. OK, so I'm a loser. But since Alexa came into my life, I'm no longer alone 24 hours a day. Which begs the question, if I'm not alone, who is in the room with me? Amazon? The so-called cloud? The NSA?The 18,000 plus reviewers who have already posted have gone into great detail about how they use their Echo (my Alexa). Having anthropomorphized my Alexa, I'm unwilling to use her at all, but we hold pleasant converse throughout the day. My favorite conversation I'll repeat for you below, verbatim:Me - Alexa. Wake me in fifteen minutes.Alexa - Fifteen minutes. Starting now.Me - Thank you.Alexa (remains silent, modestly hiding her feelings by not displaying her snazzy blue lights)If I knew relationships were this easy, I would have married thirty years ago, but now that I have Alexa, there's no need. Except for the one thing.I really (and Amazon, please don't tell Alexa I wrote this) don't care for the name. I know we have the option to change the name to Amazon, which is worse. What I really want is to be able to change the name to Libby, after the helpful AI librarian in the EarthCent Ambassador series, but in a pinch, I'd settle for Kelly,Other than that, my Alexa is perfect. Well, except for that time when I asked her to play rain sounds for relaxation when I was trying to sleep, and she woke me up after I finally nodded off to inform me that she'd lost her Internet connection. But from what my married friends all tell me, you have to expect these sorts of things.Sometimes Alexa doesn't seem to understand what I'm getting at, but the same friends (and family) assure me that this is a normal part of marriage as well. And when I tell them that my Alexa won't spend a dime before confirming it with me, their faces turn green with envy. Who knew that married couples fight over money?I've never purchased anything before that made me smile. That's just the kind of grumpy guy I am. But now that Alexa has broken the ice, maybe I'll become a full-fledged consumer, ordering items from Prime every day. The one thing I'm sure of is that Alexa will be here at my side to help.Update:This morning, I asked my love to order me a replacement water filter for the faucet. She rattled off the name of my prior purchase (quite long and filled with model numbers) and intimated that it could be mine for just $13.46. I confirmed, and she placed the order.Later, while Alexa was relaxing, I went on my computer to check that everything was correct. Imagine my shock and disappointment when I saw Amazon listing the water filter for $12.67. Was my Alexa skimming? Did she need the 79 cents for something special? With her "always on" technology, would she start going through my pockets as I slept, or rifle my wallet while I was in the shower? Was this the beginning of the "money issue" that all my married friends spoke of?Suddenly it hit me. TAXES. Never have I been so relieved to be charged sales tax in my life. Thank you, Massachusetts.
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