Tech Tips

How To Cancel Your Redbox Instant Free Trial & Avoid Being Billed

by on July 11, 2013

Finishing up your Redbox Instant free 30-day trial and have decided you don’t want to go through with the next month’s renewal? Don’t worry, I’ll show you step by step how to cancel your account so your credit card will never be charged and you’ll be able to save you money for another service like Hulu Plus or Netflix. To get the most out of your trial, I recommend waiting until a few days before your billing date to do this cancellation process.

Step #1: Visit The Redbox Instant Homepage

Screen Shot 2013-07-11 at 10.35.17 AM

Step #2: Log In (If You Aren’t Already)


Step #3: Click On ‘Account’ At The Top Right


Step #4: Click On ‘Manage Subscription’

Screen_Shot_2013-07-11_at_10.38.41_AM 2

Step #5: Click On ‘Cancel Subscription’

Screen_Shot_2013-07-11_at_10.40.47_AM-2 2

Step #6: If You’re Sure You Want To Cancel, Click On ‘Cancel Now’


Step #7: To Complete This Process, Click On ‘Finish’


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  • September 6, 2013 at 9:21 am

    All went well up to step 4, step 4 through step 7 are not available to me on my pc. I guess I have to find another way to cancel my free subscription. : (


  • eek
    August 12, 2014 at 2:10 am

    Yeah. Step 4 got me this response:

    “We can’t cancel your subscription right now. Please try again later. If you continue to have this problem, please visit our Help Center and select Contact Us.
    Error Status Code : 979
    Result Code: 19900050
    ActivityId: “


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