Just a few days ago, Samsung officially issued a recall of their flagship Galaxy Note 7 just weeks after its launch due to a defect in some of their lithium batteries which is causing units to combust randomly during regular use.
This whole ordeal has become a massive PR nightmare for Samsung especially with its close time frame to the Apple’s launch of their new iPhone 7 and 7 Plus models potentially stealing disgruntled Note 7 customers away.
As for the exchange process with recalled units, it has become quite a mess as phones are not the type of product that you can just suddenly stop using since personal/business use has become a day to day necessity for many consumers.
Anyone are planning to travel with a recalled Note 7 can now read the official rules for airline travel with the recalled device issued by the FAA:
Following a Consumer Product Safety Commission recall of the Samsung Galaxy Note 7, the FAA is issuing general guidance to airlines about the rules for carrying recalled or defective lithium devices on board aircraft as cargo or in carry-on luggage.
U.S. hazardous material regulations prohibit air cargo shipments of recalled or defective lithium batteries and lithium battery-powered devices, and passengers may not turn on or charge the devices when they carry them on board a plane. Passengers must also protect the devices from accidental activation, including disabling any features that may turn on the device, such as alarm clocks, and must not pack them in checked luggage.
The SAFO urges the airlines: to ensure that cargo and passenger processing employees, and those responsible for cabin safety, are aware of the rules; to ensure that cargo customers are aware of the rules; and to include information and guidance on their websites about damaged or recalled lithium batteries and devices.
The SAFO notes that the hazardous material regulations do not preclude an airline from proactively placing its own restrictions on carrying or using specific lithium battery products on board aircraft, prior to an official government recall or advisory.
While it is good news that you can still fly with this recalled device, I strongly urge anyone who has a Note 7 who falls under the recall criteria get their device exchanged as soon as possible.