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SkyBell SH02300SL HD WiFi Video Doorbell, Silver

3.5 3.5 out of 5 stars 1,316 ratings

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Connectivity Technology Wi-Fi
Brand SkyBell
Item Weight 1.9 Ounces

About this item

  • AWARD WINNING PERFORMANCE – SkyBell HD has won numerous awards and named the Best Video Doorbell by CNET in 2016, 2017, and 2018.
  • WORKS WITH ALEXA – use simple voice commands using your Amazon Echo or Echo Dot for more convenience.
  • Answer your door with your smartphone or tablet – all the convenience of using your mobile device to see, hear, and speak with whomever is at your door!
  • NO MONTHLY SUBSCRIPTION FEES – recorded video is available to multiple users on your account FREE to download for up to 7-days.
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Customer ratings by feature

Picture quality
4.1 4.1
Night vision
3.7 3.7
Quality of material
3.6 3.6
Sound quality
3.6 3.6

Product information

Technical Details

Additional Information

Warranty & Support

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Product Warranty: For warranty information about this product, please click here [PDF ] User Manual Manual [PDF ]

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SkyBell SH02300SL HD WiFi Video Doorbell, Silver


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Product Description

SkyBell HD is a High-Definition, patented video doorbell connected to your home Wi-Fi that lets you see, hear, and speak to visitors at your door simply by using your smartphone or tablet - even if you're not at home. With 1080p video, full-color night vision, motion sensor and live alerts - SkyBell HD will conveniently give you peace of mind when answering the door without compromising your safety. And even when you don't answer, SkyBell HD will record video to your FREE cloud account as soon as the button is pressed or motion is detected. So, you'll always know who's at your door. Home security made easy with SkyBell's FREE app. Convenience. Control. Cutting- Edge. Keep tabs on your front door- anytime, anywhere- with the SkyBell app for iOS and Android mobile devices. All recorded events are available for up to 7 -days FREE of charge; download videos to your mobile device and share them as you like. The easy to use app lets you see who's at your door whether you're in the kitchen, at work or on the go!

NO MONTHLY SUBSCRIPTION REQUIRED.

Installation is a snap! SkyBell HD won the " Best Doorbell" category in CNET's list of Best Smart Home devices on 2016 and 2017, and is simple for anyone to install and setup. SkyBell HD video doorbell rugged design works between -40 and 122 degrees F. to insure functionality and durability in all weather conditions. SkyBell HD " WORKS WITH ALEXA" and with Google Home devices which adds an additional level of convenience by offering hands free control of your front door. Colors: Silver or Bronze.

Compatibility: SkyBell will work with mechanical doorbell chimes without any changes. If you have a digital doorbell chime, you’ll need to install the Digital Doorbell Adapter Accessory. SkyBell will not work with wireless doorbell chimes or existing intercom systems.

Customer reviews

3.5 out of 5 stars
3.5 out of 5
1,316 global ratings

Customers say

Customers like the ease of installation with the digital video recorder. They mention that it's easy to wire it together and set up the app. They also appreciate the clear 1080p picture and audio. However, some customers have reported issues with connectivity, saying that it has poor connectivity and is unreliable. Opinions are mixed on performance, quality, motion detection, and value.

AI-generated from the text of customer reviews

248 customers mention184 positive64 negative

Customers like the ease of installation of the digital video recorder. For example, they mention it's very easy to wire it together, set up and use the app, and that the picture quality is excellent.

"...Videos are available right on the app and can be downloaded to your mobile device if needed. Videon quality is excellent too...." Read more

"Easy to set up. Check your firmware version and contact Skybell if it's outdated. Mine came with version 5017 and was updated to 5030...." Read more

"...Installing the actual hardware was pretty easy, the wires didn't shock me which was one thing I was worried about...." Read more

"...The SkyBell HD ups the ante considerably, bringing an easy-to-use app, a ridiculously simple installation procedure, great customization to motion..." Read more

128 customers mention117 positive11 negative

Customers are satisfied with the image quality of the digital video recorder. They mention that the picture is excellent, the audio is great, and the video is very clear. The 1080p picture is clear and wide. The camera clarity is excellent in day or night mode. The resolution is good, and it lets you change the quality of video for slower connections.

"...It lets you change the quality of the video for slower connections, and outputs all the way up to 1080p...." Read more

"...-Functionality (motion detection, notifications, 2 way audio, video recordings for motion detection, button press, and on demand live viewing)..." Read more

"...-Free video storage-Nice image quality overall-Great nighttime image quality-Stable app, quick notifications.Cons:..." Read more

"...The color video is nice but what good is it if it doesn't detect? It is set up properly so that is not an issue...." Read more

77 customers mention77 positive0 negative

Customers are satisfied with the storage of the digital video recorder. They mention that the free cloud storage was a great incentive, the videos are stored for free and of high quality, and the cloud recording is free of charge. Some appreciate the included storage, which is enough for everyday use.

"...Mine matched up with the previous holes.Free video storage and no subscription fee!Good support from the company...." Read more

"...-Free cloud storage for a rolling 7 days of video.-3 second look ahead seems to capture almost all motion...." Read more

"...Anyone on my porch is closer than that.- Free video storage. Everyone else charges for the storage. Skybell doesn't...." Read more

"...Audio works reasonably well. No monthy fees for a week's worth of storage is very nice, although you can download videos and images and keep for..." Read more

320 customers mention185 positive135 negative

Customers are mixed about the performance of the digital video recorder. Some mention that it works very nicely as a doorbell and camera, while others say that it doesn't do so well in bright backlight. The app was easy and it works fine as o doorbell, while other customers say that the first product was a complete failure when it came to notifications and recording a timely video.

"...The recent updated iPhone app works great with the new iOS 12. The app controls pretty much everything you would want to control...." Read more

"...After it was connected for a few days but really wouldn't work at all except for doorbell rings, I decided the signal strength report as low was..." Read more

"...doorbell, less than the recommended, but it still works well on lower quality video settings. Waiting for a WIFI extender to improve it...." Read more

"...was all connected and the setup was complete the skybell seems to work pretty nice...." Read more

252 customers mention158 positive94 negative

Customers are mixed about the quality of the digital video recorder. Some mention that the set up is simple, and the video quality is good, excellent, clear, and vivid. Night video is clear, notifications are instant, and seamless. The product is impressive, while others say that it's indicative of a very low quality lens, and that it fails about half the time. It's almost entirely plastic and feels cheap, and does not seem very sturdy.

"...Unit is very attractive and puts out extra light for nighttime viewing.Comes with a drill bit if needed for installation...." Read more

"...-Nice image quality overall-Great nighttime image quality-Stable app, quick notifications.Cons:..." Read more

"...-The device seems to be made of very lightweight plastic. Does not seem very sturdy.-No local storage of video...." Read more

"...Motion detection, viewing videos, two-way communication, as described. However, this product does not age well...." Read more

131 customers mention44 positive87 negative

Customers are mixed about the motion detection of the digital video recorder. Some mention that it does a good job detecting the motion, sending a timely notification. It automatically records movement to the app on phone and gives the option to download. However, others say that they are disappointed in the motion detector, saying that they could not get it to work.

"...Cons:Motion sensor doesn't always pick up until the person is right to the door...." Read more

"...-Outstanding nighttime video quality. It's because of a mix of a pretty good sensor, and it also has a a very bright multi-color LED on the top of..." Read more

"...-There are no motion detection zones (which other cameras use) which could help to reduce motion detection events.-No anti-theft deterrents...." Read more

"...** I sent an email to Skybell support stating that the camera was not detecting motion unless the button was pushed...." Read more

71 customers mention30 positive41 negative

Customers are mixed about the value of the digital video recorder. Some mention that it's worth the price, has no monthly cost involved, and is worth the wait. Others say that it was a huge waste of money, junk, and useless.

"...This is basically useless, I doubt someone up to no good is going to stand at my front porch, wave their hands and wait for the SkyBell to decide..." Read more

"...Cheaper priceCONS:..." Read more

"...said when it's working it's really good but when it's not well then it's useless...." Read more

"...It's not perfect, but it does a very good job and it's worth the price IMO...." Read more

166 customers mention27 positive139 negative

Customers have negative opinions about the connectivity of the digital video recorder. They mention that it has poor connectivity, extremely slow connection, and unreliable. Some customers also mention that the WiFi reception on the device is poor, and the device can't connect to their Wi-Fi network. They also experience lag and pixilation, as well as delayed uploads.

"...connected to the network easily enough but always reported fair/poor signal...." Read more

"...It wouldn't connect, then I would see it double-flash red (implying it had low voltage - not true), then go to yellow...." Read more

"...At first I was having problems with connection errors when using a Nexus 6p device but just before giving up I grabbed my wife's​ Samsung galaxy S7..." Read more

"...people ring the doorbell (completely unacceptable), extremely slow connection to video etc. The SkyBell HD has been much more reliable...." Read more

SkyBell HD vs August Doorbell Camera: The choice is easy.
5 Stars
SkyBell HD vs August Doorbell Camera: The choice is easy.
I've now had the chance to experience both the SkyBell HD and the August Doorbell Cam, and after using both, it's even more clear the difference between them, from an installation standpoint to an app-usage standpoint, from reliability to just general speed and intuitiveness.So let's get to it. (For reference: Both August Doorbell Cam and SkyBell HD tested via 2.4Ghz connection to an Apple Airport Express bridge, which is connected to an Apple Time Capsule AC model).Installation:Installation of the SkyBell HD is so easy, it's a wonder every doorbell camera doesn't use this mounting method:1.) Shut off power to your doorbell.2.) Remove existing doorbell, and disconnect the two power wires from it.3.) Mount SkyBell HD plate to wall with the two included screws. You may find your existing doorbell uses two screws vertically in the exact same place already, so this might go even more quickly than you imagine.4.) Take the two power wires, and wrap them round the screw retainers on the mounting plate.5.) Slot the SkyBell HD over the mounting plate, and then tighten the locking Phillips screw on the bottom of the plate to hold the SkyBell in place.Done.This is a VERY different installation process to the August Doorbell Cam, which is, for lack of a better word, a pain. You have to dangle the August mounting plate in the air while you use these proprietary wire couplers with conductive fluid inside (yes, really). Then you have to use a crimp or pair of pliers to close the couplers together, trapping the doorbell wires and the August wires together. And hey, guess what, if you mess this process up - you'll need to get new couplers or some other accessory that fits into the mounting plate that will work in their place. Oy... Not only that, the August mounting plate can be easily broken if you screw in the Phillips screws even slightly too much. At is point, you have to use this allen key to tighten this screw that holds the August doorbell camera in place, and because of the poor purchase on this screw coupled with the tiny allen key, it’s not obvious you’re doing anything. I really, REALLY don’t like the August installation process.Installation Results: SkyBell HD: 1. August Doorbell Cam: 0Power requirements:This is an easy win for the SkyBell HD. The August Doorbell Cam requires 16-24 volts of electricity. This can be problematic on newer houses that use two CAT5 wires to the door, with weaker transformers. I’d constantly get “Low Voltage” errors in the August app with the Doorbell Cam, for some reason, despite reading around 20V when testing my front door wires with a multimeter. In August’s defense, I was able to speak to their tech support team and they lowered the power requirement on my August Cam on their end, so I no longer received those messages anymore.With the SkyBell HD, this won’t be an issue. SkyBell HD only requires a minimum of 10-36 volts. That’s quite a difference. The August doorbell camera also doubles as a bridge for the August Smart Lock, and has Bluetooth built in, which likely explains the higher minimum power requirement. Either way it’s something to bear in mind.Given the lower power requirements, SkyBell HD: 1. August Doorbell Cam: 0App:Setting up the SkyBell HD was simple, and took seconds. After turning back on the power, the SkyBell took a minute or so to get enough power (the iOS app says it might take ~10 minutes). Then the device started flashing red/green, which is your signal to add the device to your account. The process is simple.On iOS, you just go into Settings, and pick the SkyBell HD from your wireless networks (yes, it creates its own network which you connect to for you to setup from). Then, you tell the SkyBell HD the name of your network, and voila - it connects, and you’re good to go.The August app on iOS, however, is a finicky beast. Adding the August doorbell in the app works, but not every time. Sometimes you need to bring the doorbell into the house near to your router to make this work. It’s just not a clean process, and it doesn’t promote confidence in the procedure at all.The SkyBell app is slick. From slick animations, to slick and intuitive options, - it just *feels* like the complete package. The August app is a bit of a mess, with menus all over the place, certain on-screen buttons that don't even fit properly on the screen when controls are moved (like when you're on a phone call, and the app is shoved down the screen slightly).What SkyBell HD does in its app that August doesn’t:1.) Ability to set LED color on the doorbell. This is nice, as it can match your trim on your house, being able to pick from hundreds of colors.2.) Ability to set a Do Not Disturb mode. This is one my FAVORITE things. Want to get notifications on your phone that your doorbell has been pressed or motion sensor triggered, - but DON’T want to hear your physical doorbell chime go off because the baby is sleeping or the dog will go nuts? SkyBell has you covered. It’s surprising that August didn’t copy this functionality since it’s been around on earlier models of the SkyBell/SkyBell 2.0, prior to this new HD model.3.) Ability to adjust motion sensitivity. August has none of that, because as of July 25th there’s still no motion notifications (supposedly coming in August, 2016, too).4.) Free cloud saving of doorbell/motion/live view videos. August? Nope. Though apparently the August app will get this (but who knows if it will be free?) in August, 2016, too. Maybe August will be the month of August. Yeah, OK... not the best pun.5.) Quality settings! Not all of us are able to have our routers/wireless bridges close to our doorbells, so being able to set either 480p, 720p (high/low), and 1080p is great! The August doorbell cam? 1280x960p maximum, but it changes settings by itself on the fly. Either way, I’m having much smoother results with the SkyBell HD in terms of video playback.SkyBell HD: 1. August Doorbell Cam: 0.Image Quality:It has been frustrating with the August Doorbell Cam during the day. Even without direct sunlight pointing toward the camera, visitors look like silhouettes, and despite August’s support team telling me they’re aware of the issue - no solution has been provided as yet, despite months of ownership and use.Interestingly, the SkyBell HD suffers from this, too, but to a lesser degree, thankfully.. If you have a very open area, light is just going to be somewhat of an issue when hitting the doorbell. Thankfully, it is a great deal less silhouetting of visitors with the SkyBell HD (you can make out who they are, yay!), but maybe some end-user exposure adjustments in the app would be nice?In terms of image quality when there's no sun or brightness involved, I'd say that the August Doorbell Cam has the SkyBell HD beat for image quality during the day.. Things just look a little more natural in the distance. However, when it comes down to actual use - seeing who's at your door, these differences don't matter as much. But for reference, it's easy to tell the SkyBell HD image apart from the August Doorbell cam. The SkyBell HD has some more image processing going on, whereas August just looks much more natural in terms of color.That said, the silhouetting is much more of an issue with the August doorbell.In terms of viewing angle, the SkyBell HD has a really, really wide viewing angle. I wouldn't even need to use a wedge to point the SkyBell HD, like I needed to with the August Doorbell cam. The downside to this with the SkyBell HD is of course, some barrel distortion, but it's not an issue here. Visible usability is key, and the SkyBell wins that fight. But, since the August does provide the more natural image during the day...SkyBell HD: 1. August Doorbell Cam: 1.What else?1.) One of the complaints I’ve heard from delivery people at my door, is that they can’t even tell the August Doorbell Cam is an actual doorbell button! There’s a very dim bell-shaped green LED on the front, but it has no adjustments to it, and you can’t see it except when it’s dark outside. A lot of the time, the delivery guys just hammer on my door because they don’t know to push the bell! Gah!With the SkyBell HD? No issue. It’s obviously a doorbell you can press, and you can adjust the brightness of the button LED easily in the app. Even on the lowest setting, it’s simple to tell it’s a doorbell button, and there is no confusion here. This, to me, is an obvious usability issue that August should have ironed out in testing before release.2.) I’ve had some ongoing issues with the August Doorbell, with older, cached images showing up when people ring the doorbell (completely unacceptable), extremely slow connection to video etc. The SkyBell HD has been much more reliable. The difference is obvious within mere minutes of use after installation. SkyBell HD’s notifications come through considerably faster to my iPhone than August’s, and in general this has been a much smoother doorbell interaction. In fact, notifications come through so fast to my phone when the SkyBell HD button is pushed that it almost feels… too fast. Whether motion picked up or someone pushing the button, it’s sensationally fast. With the August doorbell, I’ll receive notifications maybe 5 seconds after the doorbell is pressed, and connecting to the doorbell feed takes far too long.3.) If you view the live stream on the SkyBell HD and then close it, you can immediately reopen that live stream without delay. The August Doorbell cam live feed needs several seconds to “reset” before you can use it again after initial viewing. Otherwise it just says, “Connecting…” and times out, or just takes many, many seconds to reconnect.4.) I also like that the SkyBell HD video feed lets you snap a photo of the video feed with the little camera icon on the screen. It’s the little things…5.) The speaker on the SkyBell HD has different settings for volume levels. Even at the default Medium level it’s EASY for your visitor to hear what you’re saying.6.) With the August app, if you're viewing a live feed, hitting the Home Button on your iPhone quits the feed. With the SkyBell HD, if you hit the Home Button, it does not exit the feed (think of it like a phone call).Things to improve and things August does better than SkyBell?1.) I like that the August Doorbell Cam comes with a wedge to angle the doorbell toward the left or right if necessary. The SkyBell HD doesn’t come with anything like that (but it does come with a drill bit and a screwdriver, thoughtfully!).2.) This issue affects both the SkyBell HD and August Doorbell Cam: You can’t hear the other person when you’re talking to them. Both devices work on a push-to-talk setup, and you can only hear the other person when you’re not holding the on-screen button to talk. There may be technical limitations at play here, but it’s a little frustrating either way.3.) The August Doorbell Cam live feed works only in portrait mode. The SkyBell HD works only in landscape mode (go figure). It would be nice to have both, since it’s easier to hold a phone in portrait mode when out and about. Hopefully SkyBell can implement portrait video mode in a future app update.4.) I’d like to see a time-stamp in the corner of the SkyBell live feed when viewing.5.) August provides you with a WiFi-signal indicator in the app. I don’t see a way to see how solid of a connection the SkyBell HD is making to the wireless router.6.) The default (and one and only) outdoor chime tone isn’t my favorite sound in the world, so it would be nice if there were a way to have a different ring sound play to the visitor.7.) I like that the August app lets you use 3D Touch on the August app icon to quickly access the video feed. I'd like that on the SkyBell app icon. In SkyBell's defense, though, the app loads extremely quickly.Overall, the SkyBell HD is without doubt the best doorbell camera I’ve used. This shouldn’t be particularly surprising: SkyBell is on its third iteration: SkyBell, SkyBell 2.0, and now SkyBell HD. I didn’t use the original SkyBell, but the 2.0 release was mostly good (some niggles aside). The SkyBell HD ups the ante considerably, bringing an easy-to-use app, a ridiculously simple installation procedure, great customization to motion sensing, LED colors/brightness, a much-loved Do Not Disturb mode, free cloud storage of videos etc. August just can’t complete in this space, or - at the very least - is currently not competing.For reference, I have multiple August Door Locks and keypads, and I still recommend the SkyBell HD over the August Doorbell Cam, without question (see attached picture! August and SkyBell, side by side!). Both setups work independently "together" (as they should).Verdict: 4.5 out of 5. Highly recommended.*Sample received for objective review**EDIT October, 2016*SkyBell has added signal strength information in the SkyBell HD app's Settings -> Device Information screen. Thank you!
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Top reviews from the United States

Reviewed in the United States on November 4, 2018
Customer image
JDM
5.0 out of 5 stars Happy with it! NO MONTHLY FEE! Bought 2. May need to update other hardware in your home.
Reviewed in the United States on November 4, 2018
Initially I was very excited about this doorbell because there is no monthly fee. The following are the problems and solutions I ran across to get it working perfect for me. I hope my trials and errors makes your installation quicker.

1: Position. NEEDED WEDGE PLATE. My original doorbell sat 90 degrees from my door, so with the camera I was not able to see down the long walkway to my house. This was remedied with the Skybell Wedge plate they have for sale. Very easy to do, and the wedge plate comes with its own instructions. Also, I was able to angle it slightly down as well as forward to better center the person in the camera.

2: Wiring. NEEDED TO EXTEND WIRES TO DOORBELL. The original wiring for my doorbell was VERY short. I soldered longer wires to the original ones and shrinks wrapped them. You can also use wire crimps, but I had a soldering iron so I used that instead.

3. More wiring. NEEDS DIGITAL DOORBELL ADAPTER FOR DIGITAL DOORBELLS. My original doorbell was connected to a digital chime, so per the digital chimes instructions I had a diode wired across the contacts on the original doorbell. If you have this setup DO NOT use a diode with the skybell unless you want to start a fire. This was remedied with the Skybell Digital doorbell adapter they have for sale which wires not behind the doorbell but onto the chime itself. Very easy to do, and the adapter comes with its own instructions.

4. More wiring still. NEEDED NEW TRANSFORMER. I have two doorbells, so I had bought TWO Skybells for front and kitchen doors. You need digital doorbell adapters for each digital chime if you have more than one like me. Once the adapters and doorbells were all wired up the kitchen doorbell wasn't getting consistent power. It would charge for a while (indicated by a certain combo of flashing lights) then the lights would shut off. Did my due diligence and rechecked all connections and found that the small transformer (which was mounted to the ceiling in my pantry) was extremely hot!. Not just transformer hot either. My original transformer was over 40 yrs old and their output degrades over time. So I installed a new one. Very easy, used the Honeywell with output of 16 V AC 10 VA.

5. Networking. NEEDED TO MODIFY MY WIFI. This bit was actually a blessing in disguise. Previously I was using an Apple time capsule as my main wifi router and was using a wireless airport express as an extender. When I installed the doorbells they both connected to the network easily enough but always reported fair/poor signal. I attempted to add wireless extenders but this inexplicably only made the signal worse to the doorbells. A little googling revealed that when you extend a wireless network it the signal gets divided by the number of routers. In other words, my original wifi was only at 50% of the signal and when I added more extenders the doorbells were basically getting 25% of the full signal. No wonder they couldn't connect! I removed the extra extenders and ran an ethernet cable through the attic to hardwire the two wifi devices together, and, viola! Both Skybells connected and in the green for signal strength.

The recent updated iPhone app works great with the new iOS 12. The app controls pretty much everything you would want to control. It lets you change the quality of the video for slower connections, and outputs all the way up to 1080p. Videos are available right on the app and can be downloaded to your mobile device if needed. Videon quality is excellent too.

Pros:

Daytime and nighttime video is excellent.

Audio works well.

Unit is very attractive and puts out extra light for nighttime viewing.

Comes with a drill bit if needed for installation. Mine matched up with the previous holes.

Free video storage and no subscription fee!

Good support from the company.

Cons:

Motion sensor doesn't always pick up until the person is right to the door. Of course, it usually starts recording before they ring the bell anyway.

Had to update wiring, transformer, and wifi. Not a big deal considering that the infrastructure from 45 yrs ago wasn't necessarily prepared for the digital age.

All in all, not too bad to install, and I have been using it for a couple of months now with no more issues.
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2 people found this helpful
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Reviewed in the United States on July 21, 2018
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